nike88 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how nike88 ("we", "us", "our", "nike88") — the operator of the online gaming platform accessible at nike88.co — collects, uses, stores, discloses, and otherwise processes the personal data of individuals ("you", "Member", "User") who visit our website, register an account, or make use of any nike88 service.

Nike88 takes its obligations with respect to personal data seriously. Our approach to data protection is shaped by the principles of lawfulness, fairness, and transparency — we collect only what we need, we use it only for stated purposes, and we take reasonable technical and organisational measures to keep it secure. By registering an account or continuing to use the nike88 platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which are accessible from the footer of this page.

2Personal Data We Collect

Nike88 collects the following categories of personal data in connection with your use of our platform:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document;
• Date of birth (used for age verification — you must be 21 or above);
• Malaysian identity card (MyKAD) number or passport number;
• Residential address, including postcode and state within Malaysia;
• Email address and mobile phone number registered to your account.

2.2 Financial Data

• Payment method details — including your Touch 'n Go eWallet account identifier, Boost account, DuitNow registered number, or bank account details (account name and number only; full card or banking credentials are not stored by nike88);
• Deposit and withdrawal transaction history associated with your account;
• Account balance and bonus balance at any given point in time.

2.3 Gaming and Behavioural Data

• Complete betting and gaming history, including wager amounts, game titles, outcomes, and timestamps;
• Session duration, login frequency, and in-platform navigation patterns;
• Responsible gaming preferences set by you, including any deposit limits, loss limits, or self-exclusion requests.

2.4 Technical Data

• IP address, device type, operating system, browser type and version;
• Geolocation data (at country or region level) derived from your IP address at the point of login;
• Cookie identifiers, session tokens, and similar tracking technologies as further described in Section 7.

2.5 Communications Data

• Records of communications between you and the nike88 support team, including live chat transcripts, email correspondence, and any submitted dispute or complaint records.

3How We Collect Your Personal Data

Nike88 collects personal data through the following means:

• Direct provision by you: When you complete the registration form, submit KYC identity verification documents, contact support, or update your account profile, you provide personal data directly to nike88;
• Automated collection: Technical data (IP address, device identifiers, session data) is collected automatically when you access the nike88 platform through server logs and cookie technology;
• Payment processors: When you make a deposit or withdrawal via Touch 'n Go eWallet, Boost, DuitNow, FPX, or other supported Malaysian payment methods, relevant transaction metadata is passed to nike88 by the respective payment processor to confirm transaction status;
• Third-party identity verification: Where nike88 engages a third-party KYC service provider to verify the authenticity of identity documents submitted by you, that provider may return verification outcomes and risk flags to nike88.

4Purposes of Processing Your Personal Data

Nike88 processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your nike88 member account, including processing your login credentials, managing your balance, and tracking your gaming history;
• Identity verification and KYC: To verify your identity and confirm that you meet the age requirement of 21 years and above, in compliance with our anti-money laundering and responsible gaming obligations;
• Transaction processing: To process deposit and withdrawal transactions via your selected Malaysian payment method and to maintain accurate financial records;
• Platform security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions;
• Regulatory compliance: To comply with applicable anti-money laundering ("AML"), counter-financing of terrorism ("CFT"), and responsible gaming obligations, including maintaining records required by applicable law;
• Customer support: To respond to your enquiries, resolve disputes, and communicate with you regarding your account or any service matter;
• Platform improvement: To analyse aggregated usage patterns and platform performance to improve the quality, reliability, and user experience of the nike88 platform;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates via email or SMS — but only where you have provided your consent to receive such communications. You may withdraw this consent at any time by updating your communication preferences in your account settings.

5Legal Basis for Processing

Nike88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you have accepted, including account management, transaction processing, and game provision;
• Legal obligation: Processing required to comply with applicable AML, CFT, and responsible gaming laws and regulations;
• Legitimate interests: Processing undertaken to detect and prevent fraud and unauthorised platform use, to maintain the security of our systems, and to improve our services — where such interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications, and placement of non-essential cookies — where we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

6Sharing Your Personal Data

Nike88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Payment processors: Touch 'n Go (TnG Digital), Boost, GrabPay, DuitNow, FPX participating banks (including Maybank, CIMB, Public Bank, Hong Leong Bank), and other payment service providers involved in processing your transactions;
• KYC and identity verification providers: Third-party services engaged to verify the authenticity of identity documents and to screen against sanctions, politically exposed persons (PEP), and AML watchlists;
• Technology and platform providers: Cloud hosting providers, content delivery networks, customer support platform providers, and gaming software providers who process data on nike88's behalf under appropriate data processing agreements;
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or legitimate regulatory request, nike88 may disclose personal data to government agencies, regulators, or law enforcement bodies;
• Corporate transactions: In the event of a merger, acquisition, or restructuring of the nike88 business, your personal data may be transferred to a successor entity, subject to equivalent privacy protections.

7Cookies and Tracking Technologies

Nike88 uses cookies and similar tracking technologies on the nike88.co platform. Cookies are small text files placed on your device when you visit a website, and they allow the platform to recognise your device and remember certain information about your session.

7.1 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without affecting platform functionality;
• Performance and analytics cookies: Used to collect anonymised data about how Members use the platform, such as which game sections are most visited and how long sessions last, to help us improve the product;
• Functional cookies: Used to remember your preferences, such as language settings or your last-visited game category, to personalise your experience;
• Marketing cookies: Where you have provided consent, used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns.

You may manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the nike88 platform.

8Data Retention

Nike88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your active membership with nike88;
• Transaction and gaming records: Retained for a minimum of 5 years following the date of the transaction or gaming event, in accordance with AML record-keeping requirements;
• KYC documents: Retained for a minimum of 5 years following account closure or the last transaction date;
• Support communications: Retained for up to 3 years from the date of the communication, or longer where a dispute remains open or unresolved;
• Self-exclusion records: Retained for the duration of the exclusion period plus a minimum of 5 years to prevent re-registration during an active exclusion.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with nike88's data destruction procedures.

9Data Security

Nike88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and nike88 servers;
• Encryption of sensitive personal data (including identity document data and financial account references) at rest within our databases;
• Role-based access controls ensuring that only authorised nike88 personnel can access your personal data on a need-to-know basis;
• Two-factor authentication ("2FA") required for access to internal administrative systems;
• Regular security assessments, penetration testing, and vulnerability management;
• Incident response procedures to detect, contain, and notify affected parties in the event of a data breach.

10Your Data Protection Rights

Subject to applicable law, you have the following rights with respect to your personal data held by nike88:

• Right of access: You may request a copy of the personal data nike88 holds about you, together with information about how it is processed;
• Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected;
• Right to erasure: In certain circumstances, you may request that your personal data be deleted — subject to nike88's legal obligations to retain certain records;
• Right to restrict processing: You may request that the processing of your personal data be restricted in certain circumstances;
• Right to data portability: You may request that personal data you have provided to nike88 be provided to you in a structured, commonly used, machine-readable format;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Subject Request". Nike88 will acknowledge your request within 5 business days and respond substantively within 30 calendar days, or such extended period as permitted under applicable law where the request is complex.

11Children's Privacy

The nike88 platform is strictly intended for adults aged 21 years and above. Nike88 does not knowingly collect or process personal data from persons under the age of 21. If nike88 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account closed.

If you believe that a person under the age of 21 has registered an account or otherwise submitted personal data to nike88, please notify us immediately at [email protected].

12Third-Party Links and Services

The nike88 platform may integrate with or display links to third-party services, including payment processors such as Touch 'n Go (TnG Digital) and Boost, and gaming software providers. This Privacy Policy applies solely to data processed by nike88 and does not govern the data practices of any third party. Nike88 encourages you to review the privacy policies of any third-party services you interact with in connection with your use of the platform.

Nike88 is not responsible for the privacy practices or content of any third-party service, and any interaction you have with a third-party service is at your own risk and subject to that party's own terms and privacy policy.

13Updates to This Privacy Policy

Nike88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of our business. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email to your registered address or via an in-platform notification.

Your continued use of the nike88 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to remain informed about how we protect your personal data.

14Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or nike88's handling of your personal data, please contact our support team. We are available 24 hours a day, 7 days a week including Malaysian public holidays.